A heavy industries manufacturing company was struggling with frequent operational down time due to critical asset failures, such as pumps and gearboxes. The company's spare parts availability and spare parts management system were inefficient, exacerbating the issue. Furthermore, staff availability was reactionary, and key individuals were uncontactable, making it difficult to quickly address the issues.

The manufacturing company brought in Darkskope to conduct a detailed risk analysis and identify the root causes of their asset failures. Darkskope worked closely with the company's team to develop a comprehensive understanding of their operations, supply chain dependencies, and technology systems. Based on the analysis, Darkskope designed and managed a robust resilience framework that provided a clear route to success.

The framework included installing state of the art smart sensors on critical assets to provide early warning of potential failures, a comprehensive maintenance and asset management plan that ensured timely inspections, repairs, and replacement of critical assets. The plan also included a streamlined spare parts management system that ensured the availability of critical parts when needed, reducing downtime. Darkskope worked with the company to develop a staffing plan that ensured key individuals were always available and contactable in the event of an issue.

After implementing the framework, the manufacturing company saw a significant reduction in operational down time due to critical asset failures. The smart sensors solution, monitored 24/7 by Darkskope's 'Business Resilience as a Service™' provided a bullet proof warning system up to 3 months in advance of a failure occuring.  Darkskope also streamlined spare parts management system ensured the availability of critical parts, reducing the time to repair assets. The comprehensive smart sensors, maintenance and asset management plan ensured timely inspections, repairs, and replacement of critical assets, reducing the likelihood of failures. The staffing plan ensured key individuals were always available and contactable, enabling quick response times.

The manufacturing company was so impressed with Darkskope's work that they decided to take advantage of Darkskope's 'Business Resilience as a Service™' Platinum Level service. Darkskope now manages the company's entire resilience infrastructure end-to-end, providing ongoing monitoring and support to ensure continued success. The company has seen significant improvements in their operations and resilience, ensuring they are well-prepared to manage any disruptions that may arise.